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Convey Health Solutions Announces New Distribution Facility in KC Region

by Megan Segura | Jul 31, 2018

Kansas City, Mo. - July 31, 2018 – Convey Health Solutions (Convey), a leading provider of specialized healthcare technology and services for the government-sponsored markets, today announced the opening of a new distribution facility and creation of more than 40 jobs in Lenexa.

Convey is experiencing rapid growth in its Over-The-Counter (OTC) supplemental benefits business. Shipping volume is forecasted to grow more than 50 percent in 2019, requiring additional capacity. The new facility will employ state-of-the-art shipping technology designed to increase efficiency and streamline the distribution process. With the opening of the Kansas site, Convey’s OTC shipping capacity will more than triple.

“As we continue to provide end-to-end OTC solutions for major health plans in the Medicare and Medicaid markets, we want to operate in a central location to provide better service to our clients and their members,” said Jonathan Starr, Executive Vice President at Convey. “Convey's OTC benefit administration services are already supported by a robust and purpose-built technology and will now utilize a technology-focused distribution facility that can economically and efficiently deliver OTC products to members anywhere in the continental United States in 3 days.”

With the expansion of 38,000-sq.-ft. centrally located in Kansas, the new facility will inventory, track, and ship OTC products and supplies nation-wide to Medicare and Medicaid members. Convey’s OTC benefits program is designed to help members better manage their day-to-day health while at home, especially for those who are chronically ill and want to maintain independence.

“Our state’s central location always makes Kansas the prime choice for companies looking to locate a distribution center, and combined with the Kansas City area’s already strong concentration of healthcare service companies, Convey Health Solutions couldn’t have picked a better location for its new facility,” said Kansas Governor Jeff Colyer, M.D. “We are excited to have this pioneering technology company expanding in Kansas and look forward to our continued partnership.”

“We are very pleased that Convey Health Solutions has chosen Lenexa for their new facility,” said Lenexa Mayor Mike Boehm. “This operation will feature top of the line technology and will serve as a showcase for the industry. I think Convey will be a great addition to the region.”

KCADC was proud to work with a number of regional partners in attracting Convey Health Solutions to the region: State of Kansas, City of Lenexa, Lenexa Economic Development Council, JLL, KCP&L, Cushman & Wakefield and KC SmartPort.

“It is always exciting to welcome a fast-growing company like Convey Health Solutions to our region,” said Tim Cowden, president and CEO, Kansas City Area Development Council. “The KC region continues to rise to the top of the list of cities that are ideal for logistics, supply chain and distribution operations and we’re honored to be the newest home for Convey.”

About Convey Health Solutions | Convey Health Solutions is a specialized healthcare technology and services company that is committed to providing clients with healthcare-specific, compliant member support solutions utilizing technology, engagement, and analytics. The company’s administrative solutions for government-sponsored health plans help to optimize member interactions, ensure compliance, and support end-to-end Medicare processes. By combining its best-in-class, built-for-purpose technology platforms with dedicated and flexible business process solutions, Convey Health Solutions creates better business results and better healthcare consumer experiences on behalf of business customers and partners. The company’s clients include some of the nation’s leading health insurance plans and pharmacy benefit management firms. Their healthcare-focused teams help several million Americans each year to navigate the complex Medicare Advantage and Part D landscape. To learn more please visit

The Kansas City Area Development Council serves the 18-county, two-state Kansas City area by marketing the region’s business and lifestyle assets to companies around the world. Working closely with its 50+ state, county and community partners and its more than 60,000 jobs over its 40-year history. KCADC ranks as the number one economic development organization in the nation based on a survey of its site location consultant clients (DCI Winning Strategies Survey, 2017), and leads the efforts behind the KC Animal Health Corridor, KC SmartPort and TeamKC.

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