In this section:


SHARED SERVICES



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#1 Best City for Remote Workers
Due to COVID-19, many workers are stuck in their home offices. KC is the place to be according to FinanceBuzz. Cost of living, WiFi speed, delivery options, parks per capita, proximity to the airport, affordable homes on the market and more secured the ranking.
FinanceBuzz, August 2020.

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Top City for Net Migration 
KC continued to soar in 2020 rankings by being named a top five city in biggest gains for net migration in a LinkedIn Workforce Report. The study was measured by location changes on LinkedIn where patterns are shown of people fleeing the high cost of living coasts for cities like KC.
LinkedIn, October 2020

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Best Business Climate
KC ranked among the top cities with the best business climate (large) by Business Facilities in the 16th Annual 2020 Metro Rankings Report.
Business Facilities, August 2020

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Jill_Color_0730_web

Jill McCarthy

Senior Vice President | Corporate Attraction
816.591.1834
With more than 25 years of experience, Jill leads the business development team.

Shared Services & Operational Centers

Of other major metropolitan areas in the U.S., Kansas City has created the third most white-collar jobs – growing 25.3% since 2012. It is no surprise that some of the most recognizable names have shared services, operation centers or headquarters growing in KC, including: Cerner Corp., ChowNow, Clyde & Co, Garmin, Hallmark, Littler, Lockton Companies and TrueAccord. The common thread connecting each of these companies in KC has been the excellent value each derived from a talented and deep workforce along with diverse operating environments.

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KC Financial, Professional & Business Services Jobs
467,700
Bureau of Labor Statistics, 2022 SAE

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KC Location Advantages

Well-Educated Workforce

The Kansas City area provides employers with a highly educated labor force with 39.5% of the population possessing a four-year degree — more than 4% higher than the U.S. average. Kansas City is a destination for the highly educated. While the Kansas City metro population 25-years and older has increased 9.6% in the past 10 years, the population of highly educated individuals has grown at a much faster rate, 29.7%


Low-Cost with High-Value

Kansas City is consistently ranked among the most affordable major markets in which to live and operate a business. The KC area offers the kind of livability that draws in professionals - affordable and accessible with a growing job market hungry for talent. The KC market is advantageous for businesses due to wages, taxes and other operational costs being more favorable than other regions in the U.S.


Options

With two states, 18 counties and 50 plus communities, Kansas City gives executives something all consumers crave—choice. Two state tax structures, double the incentive programs and urban and suburban location options. All offered in one market—OneKC.


Real Estate Ready Market

Greater Kansas City offers a variety of buildings and sites that are excellent opportunities. A selection of aggressively priced commercial office space options—including former plug-and-play contact center facilities—helps enable a timely facility acquisition and operational start-up.


Network Infrastructure

KC is the most connected region in the U.S. With over 5.5 million miles of fiber deployed, businesses and residents maintain a robust connectivity anywhere. Currently KC has digital partnerships with Amazon Web Services, Cisco, Google Fiber, Sprint and Unite Private Networks. The accessibility to the internet exchange point at 1102 Grand—one of seven carrier hotels in the United States—along with all network carriers ensures minimal data latency and immediate access to corporate entities and customers around the world.


Location

KC’s central location in the U.S. makes it easier to provide client assistance, internal company support and customer service opportunities to both coasts. Don’t forget the vaunted Midwestern work ethic that lets companies expect and get higher productivity. Air travel is also easier, with daily non-stop flights to Seattle, New York, San Francisco/Bay Area, Washington, D.C. and 48 other North American and European destinations from Kansas City International Airport. Kansas City enjoys one of the lowest-cost air travel markets in the country.


Workforce Pipeline

Human capital is one of the key drivers of economic competitiveness. The Kansas City region recognizes the importance of redefining the workforce of the future through education. KC area schools provide a depth of talent to regional businesses. There are substantial education innovation building blocks across Kansas City offering extensive K-12 programming around career exploration, STEM, and industry-relevant credentials. There are 27 universities and colleges in the KC region, together these institutions graduate approximately 34,000 students into the workforce each year, and work hard to retain these exceptional graduates in the KC region.

 

Labor Snapshot

The diverse and well-balanced economy, network infrastructure and skilled workforce of KC makes it attractive to shared services and operational centers. Explore the labor snapshots below to better understand the KC workforce advantage.

*Click below to expand for occupational data

Management Occupations

Occupation  2022 Employment  2022 KC Concentration Compared to National Average  2022 Median Wage 
 TOTAL Management Occupations  61,010   87%  $103,450 

General & Operations Managers

 23,810   99%  $91,680 

Marketing Managers

 1,260   54%  $129,750 

Sales Managers

 2,720   71%  $134,640 

Administrative Services Managers 

 1,140   68%  $102,650 

Computer & Information Systems Managers 

 3,880   102%  $137,160 

Financial Managers*

 3,850  78%  $132,380 

Human Resources Managers 

 1,060   82%  $125,620 

Source:  U.S. Bureau of Labor Statistics, Occupational Employment, May 2022.
*Employment and Concentration Percentage is from 2021--current 2022 s not available.

Business and Financial Occupations

Occupation  2022 Employment  2022 KC Concentration Compared to National Average  2022 Median Wage 
TOTAL Business & Financial Operations Occupations 76,330  111%  $70,800  

Buyers & Purchasing Agents

4,000   121%  $63,360  

Claims Adjusters, Examiners & Investigators

2,770   136%  $74,300 

Compliance Officers

2,840   111%  $67,040  

Cost Estimators

2,910   181%  $72,270  

Human Resources Specialists

6,390   107%  $61,330  

Logisticians

1,630   113%  $60,110  

Management Analysts

4,210   73%  $83,410  

Training and Development Specialists

2,860   109%  $63,770  

Market Research Analysts & Marketing Specialists

6,650   117%  $62,630  

Project Management Specialists

4,640   77%  $85,300  

Accountants and Auditors

11,960   120%  $73,850  

Credit Analysts

510  100%  $75,300  

Personal Financial Advisors

3,120   155%  $80,500  

Insurance Underwriters

1,170   156%  $70,680  

Loan Officers

3,150  128%  $76,180  

Tax Examiners, Collectors & Revenue Agents

1,710   474%  $44,300  

Financial and Investment Analysts, Financial Risk Specialists and All Other

2,810  84%  $73,520  
Source:  U.S. Bureau of Labor Statistics, Occupational Employment, May 2022.

Computer and Mathematics Occupations

Occupation  2022 Employment  2022 KC Concentration Compared to National Average  2022 Median Wage 
TOTAL Computer and Mathematical Occupations 42,020   118%  $85,960  

Computer Systems Analysts

5,040   140%  $90,070  

Information Security Analysts

1,640   141%  $98,610  

Computer Programmers

920  97%  $66,960  

Software Developers

12,690   116%  $103,680  
           Quality Assurance
            Analysts and Testers
1,410  101%  $82,310  

Web and Digital Interface Designers

280   40%  $72,380  

Database Administrators

790   138%  $106,340  

Network & Computer Systems Administrators

3,330   144%  $82,950  

Computer Network Architects

2,110   170%  $101,000  

Computer User Support Specialists

6,140   124%  $54,020  

Computer Network Support Specialists

1,080   89%  $60,340  
Source:  U.S. Bureau of Labor Statistics, Occupational Employment, May 2022.

Legal Occupations

Occupation  2022 Employment  2022 KC Concentration Compared to National Average  2022 Median Wage 
TOTAL Legal Occupations 9,360   108%  $80,660  

Lawyers

5,470   109%  $129,370  

Paralegals & Legal Assistants

3,130   127%  $59,130  

Legal Secretaries and Administrative Assistants

1,060  93%  $48,200  
Source:  U.S. Bureau of Labor Statistics, Occupational Employment, May 2022.

Sales and Related Occupations

Occupation  2022 Employment  2022 KC Concentration Compared to National Average  2022 Median Wage 
TOTAL Sales and Related Occupations 93,970   100%  $35,320  

First-Line Supervisors of Non-Retail Sales Workers

1,110   66%  $81,240  

Advertising Sales Agents

950   126%  $53,650  

Insurance Sales Agents

5,060   160%  $59,490  

Securities, Commodities & Financial Services Sales Agents

2,410   76%  $63,450  

Sales Representatives of Services, Except Advertising, Insurance, Financial Services and Travel

9,860   129%  $63,750  

Sales Representatives, Wholesale & Manufacturing, Technical & Scientific Products

1,870   91%  $107,370  

Sales Representatives, Wholesale & Manufacturing, Except Technical & Scientific Products

10,870   120%  $69,370  

Telemarketers

380  55%  $36,950  
Source:  U.S. Bureau of Labor Statistics, Occupational Employment, May 2022.

Office and Administrative Support Occupations

Occupation  2022 Employment  2022 KC Concentration Compared to National Average  2022 Median Wage 
TOTAL Office & Administrative Support Occupations 140,850   106%  $39,770  

First-Line Supervisors of Office and Administrative Support Workers

10,290   97%  $61,300  

Bill & Account Collectors

1,850   128%  $38,950  

Billing & Posting Clerks

2,750   87%  $40,740  

Bookkeeping, Accounting & Auditing Clerks

10,990   100%  $45,270  

Payroll & Timekeeping Clerks

1,110   98%  $51,130  

Customer Service Representatives

22,550   110%  $37,440  

File Clerks

480   77%  $37,560  

Interviewers, Except Eligibility & Loan

2,550   212%  $38,120 

Loan Interviewers & Clerks

2,890   167%  $48,310  

New Accounts Clerks

1,220   380%  $37,890  

Order Clerks

 580   72%  $38,190  

Receptionists & Information Clerks

6,560   91%  $32,560  

Information & Record Clerks, All Other

2,130   199%  $37,040  

Dispatchers, Except Police, Fire & Ambulance

1,340   91%  $45,850  

Executive Secretaries & Executive Administrative Assistants

5,250   155%  $62,400  

Secretaries & Administrative Assistants, Except Legal, Medical, & Executive

18,650   143%  $38,080  

Data Entry Keyers

1,300   116%  $34,930  

Insurance Claims & Policy Processing Clerks

1,820   113%  $46,710  

Office Clerks, General

11,450   64%  $37,510  

Office & Administrative Support Workers, All Other

380   31%  $44,840  
Source:  U.S. Bureau of Labor Statistics, Occupational Employment, May 2022.


jill_color_0730_webJILL MCCARTHY
Senior Vice President, Corporate Attraction | KCADC

m: 816.591.1834
E-mail  LinkedIn  Twitter


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